Co-Pilot Controls let an authorized practitioner securely assist or act on behalf of a participant who can't navigate the platform alone, whether that's limited digital access or low confidence. Every action is logged with a full audit trail, access is granted at the case level, and it can be revoked at any time.
For the people doing the work
Coaches should coach. Not chase spreadsheets.
Career coaches and case workers carry growing caseloads, and most of their hours go to status updates, tracking spreadsheets, and reactive outreach. Ture takes the admin off their plates. AI agents summarize caseloads, flag the people who need attention, and surface what's changed since last week. Coaches get their hours back for the work only they can do.
AI agents handle caseload summaries, progress notes, and the first pass of outreach prioritization, so the morning is spent with people, not prep.
Every participant, every status, every signal in one place. No more cross-referencing spreadsheets to figure out who's slipping.
Authorized practitioners can act on behalf of participants with limited digital access, with full audit trails for accountability.
Results vary by program design and cohort. We'll show you what to expect for yours.
What it does
The work it takes off people's plates.
Every feature here replaces something a participant, coach, or program manager used to do by hand — or didn't have time to do at all.
The morning view
One caseload, already triaged
Walk in to a prioritized list. Who's slipped, who hit a milestone, who hasn't logged in this week. The prep work is done before the first conversation.
The quiet flag
AI surfaces who needs you, before they go quiet
Practitioner agents watch engagement signals and milestone patterns. When someone's slipping, the case is flagged for human follow-up. The coach decides what happens next.
The hand on the device
Co-Pilot for participants who can't navigate alone
Some people can't manage a portal on their own. Authorized practitioners can assist or act on their behalf, with every action logged and revocable at any time.
The boundary
See the status, not the secrets
Practitioners see program enrollment, milestone progress, and engagement signals. They don't see private job searches, AI conversations, or marketplace purchases. The privacy boundary is enforced at the data model.
“I used to spend my Sunday nights manually updating a spreadsheet of where each client was in their search. Now I open Ture on Monday morning and the caseload is already current.”
Liam Donnelly
Career Coach, Donnelly Career Partners
Why Ture
What makes Ture different.
Most outplacement is a pamphlet and a phone number. Ture was built around the person going through the transition.
The AI does the work, not just the talking.
Ture AI builds the profile, finds the roles, tailors the applications, and hits submit — with the participant always in control of what gets sent.
24/7
Working even when your team isn't
Private for people. Measurable for programs.
Participants get a space where nobody's watching over their shoulder. Employers get aggregated outcomes and ROI — never an individual's search history.
100%
Of individual activity stays private
One platform, four sides of the transition.
Participants, HR teams, coaches, and hiring employers work from the same skills data — so nothing gets lost in a handoff.
88%
First-week activation, ~3x a legacy provider
See it working. Not on a slide deck.
Walk through how this works for a real person, from the day they're told to the day they land — and what your team sees along the way.
From signals to human support
From a hard day to a real plan.
Here's where Provider & Coach Hub shows up in a transition — and who it helps at each step.
The old way
The people who need help most hear from their coach last.
Reactive outreach means coaches call the people who are easy to reach and top of mind. The ones going quiet, the ones slipping, the ones who need the call most, fall through until the weekly review. By then it's often too late.
Explore Program Management
The shift
AI does the watching. Coaches do the talking.
Practitioner agents monitor every case in the background, flag the ones that need a human, and write the summary so the coach walks into the conversation already informed. The hours saved go back to the people on the list.
Explore the Platform
The inclusion edge
Support for the people who can't log in alone.
Digital exclusion is real. Co-Pilot Controls let a coach or case worker securely act on behalf of a participant with limited digital access or confidence, with full audit trails. The platform reaches people it would otherwise leave behind.
See the participant experience
Integrations
Connect the tools already running the transition.
Ture plugs into the systems HR, providers, and talent teams already trust, so program data moves without another manual spreadsheet loop.
01
HRIS & Payroll
Keep cohorts, eligibility, and employee records in sync.
02
Workspace & Identity
Connect workplace accounts, SSO, and user provisioning.
03
ATS & Talent
Connect job, application, and talent pipeline workflows.
04
Learning & Assessment
Route Flex Credits to approved courses and providers.
05
Wellness & Support
Connect private wellbeing and specialist support services.
06
Career Tools
Add job-search, interview, and entrepreneurship services.
One connected platform
You're looking at Practitioner Enablement. Here's what it connects to.
Every capability shares the same skills data and the same privacy boundary — so people never fall through the cracks between tools.
You are here
Capability 06
Practitioner Enablement
Caseload tools and AI co-pilots
01
AI Career Transition
AI agent that runs the job search
02
Skills Intelligence
Skills mapped to 58k occupations
03
Program Management
Run cohorts, budgets, and provisioning
04
Outcomes & Analytics
ROI and activation reporting
05
Career Services Marketplace
130+ services funded by Flex Credits
07
Talent Matching
Name-blind, skills-based hiring
Common questions
Questions people actually ask.
Straight answers about Provider & Coach Hub — how it works, who sees what, and where it fits.
Take the next step
Give your people more than a goodbye.
Talk to our team about how Provider & Coach Hub fits your program — we'll walk through it with your real scenarios, not a canned demo.
